Map a website user journey around real tasks, questions and handoffs. Turn the findings into clear page responsibilities and a focused redesign brief.

Website User Journey Mapping: Build a Better Redesign Brief
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Map a website user journey around real tasks, questions and handoffs. Turn the findings into clear page responsibilities and a focused redesign brief.

Map visitor needs to useful pages, group related questions and choose internal links. Build a practical content plan without a one-keyword-per-page rule.

Improve homepage clarity with a specific offer, one primary action, relevant proof, clear service labels and a mobile layout that supports the same task.